Footprints Flooring is a nationwide flooring set up franchise with greater than 160 territories throughout 40 states. Bryan Park, CEO and founding father of Footprints Flooring, launched the Colorado-based firm in 2008. He supplied Footprints Flooring franchises in Colorado for the primary time in 2013, and the enterprise has skilled vital development since then.
Footprints Flooring is an energetic associate of the Nationwide Wooden Flooring Affiliation (NWFA). The corporate’s franchisees undergo the NWFA Licensed Professionals program and Footprints Flooring collaborated with NWFA to create a studying administration system for its staff based mostly on the NWFA College. Right here, Park tells us extra concerning the firm on this Q&A.
How did the corporate start?
Footprints Flooring got here to be after I moved to Littleton, Colorado following my Air Pressure service. After hiring an area flooring firm to interchange the present flooring in my dwelling with hardwood, I started speaking with the putting in contractor and in the end inquired together with his boss a couple of job. I used to be employed and rapidly moved right into a gross sales place.
When the 2008 recession hit, the corporate stopped paying its individuals. I went about six months with out a paycheck and was owed about $35,000 after I was informed I’d not be paid. I knew the flooring trade would profit from a extra subtle strategy, so I began Footprints Flooring, named after the Christian poem, “Footprints within the Sand.”
It took 60 days to land our first job, however that quickly snowballed into ongoing success. Within the first six months of enterprise, I used to be ready so as to add undertaking crews. Across the eight-month mark, the crew had 5 to 6 jobs every day. The primary yr was stuffed with 12 to 14-hour days, six and a half days every week. I put in flooring and my spouse balanced two infants in addition to the enterprise web site and business-related calls.
In what methods has your corporation advanced since that point?
Almost 15 years later, the Footprints Flooring enterprise mannequin is sort of equivalent. The system is bigger, spanning 40 states, however the integrity, belief, and communication that the crew locations on the middle of the enterprise remains to be there. As Footprints Flooring continues to develop and the trade progresses, its advertising, schooling, and different operational practices will evolve to maintain it on the forefront of the trade, however the coronary heart of the Footprints Flooring mannequin – the private values that set it to this point aside – will doubtless by no means change.
To what do you attribute the corporate’s development trajectory?
Footprints Flooring has continued to construct upon the legacy of high quality craftsmanship within the flooring trade by bringing an strategy that facilities on customer support, communication, and modern practices like confirmed expertise. House owners who carry these expertise to the desk and leverage them together with Footprints Flooring’ advertising acumen and complex strategy are capable of rise to the highest of their markets and drive scale.
Why is giving again to the neighborhood so essential?
One of many elementary ideas guiding our enterprise is that we’re to behave in the very best curiosity of others, reflecting the idea of “love thy neighbor as thyself.” After I prioritize the client earlier than myself, I can anticipate and resolve most issues, typically earlier than they even come up.
That very same ethos extends to Footprints Flooring’ communities. Companies function devices via which house owners can elevate their native areas, and the whole Footprints Flooring system locations significance on supporting and enhancing the communities the place we function. The crew is proud to persistently help our neighbors, lending a hand to these in want and even contributing to organizations that make an influence throughout the globe.
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